Shipping & Delivery Policy

Last Updated: 01 April 2025

What are my shipping options

In-Person Collection

In-Person collection is available for certain orders were in person pickup is selected as the delivery method. Pickups can be made Monday - Friday 10am - 5pm

Delivery

Delivery is available for certain orders were delivery is selected as the delivery method. Orders will be processed and shipped within 1-2 business days, unless otherwise stated on the product page. Shipping fees will be calculated at checkout. Once an order is placed you will receive updates via email.

Do you deliver internationally

We offer international shipping. Free shipping is not valid on international orders

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to taxes and duties over which we have no control.

What happens if my order is delayed

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised delivery date.

Please note, we use a third party service to manage and process orders.

For EU and UK consumers: This does not affect your statuary rights.

How to complain

If you have any questions or concerns regarding your order or this policy please email us at contact@kczdev.com