Return & Refunds Policy
Last Updated: 01 April 2025
This policy covers
Returns
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.
Returns Process
To return an item, please email customer service at contact@kczdev.com to obtain an Return Merchandise Authorisation (RMA) number and returns address. After receiving an RMA number and returns address, place the item securely in its original packaging, write the RMA number on the outside of the package, and mail it to the returns address.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) business days for your return to be processed. Once your return has been processed, we will issue you a refund.
Exceptions
We reserve the right to deny a return if the item is not returned in its original condition or if the return is not made within the return period.
Questions
If you have any questions about our return policy or return process, please contact us at contact@kczdev.com